Easy build, Update: I emailed customer service they responded almost immediately an asked me to send some pictures of the es. I did. We chatted a few times via the messaging and they replaced the bed. Best customer service that Ive dealt with with an company.
The bed itself is wonderful. My husband easily put it together and was praising what a great product it was until the very last step. It comes with 2 sets of es. The bottom fit but when he put the top es on they were 1inch to long and would not fit. Very disappointing.
Wonderful Customer Service
Easy build, Update: I emailed customer service they responded almost immediately an asked me to send some pictures of the es. I did. We chatted a few times via the messaging and they replaced the bed. Best customer service that Ive dealt with with an company. The bed itself is wonderful. My husband easily put it together and was praising what a great product it was until the very last step. It comes with 2 sets of es. The bottom fit but when he put the top es on they were 1inch to long and would not fit. Very disappointing.