Update 3:
After numerous apologies and great communication via email from, we have received the screw we needed for the chair. Although it was a bit bumpy at first to get them to send the screw, we are thrilled that they have gone above and beyond to fix the issues. Check and count those screws before you take everything out of the box! Find the screw bag first!
Update 2:
I got a small refund to cover buying a set of screws. Now another email has come apologizing for the difficulties and they will now send the screw (entire hardware bag). Will update on this process.
Update 1:
We contacted the company about the missing screw and were told to go buy one at the local hardware store. They promised a partial refund as they dont have does not have scattered screws but a whole set screw bag. The hardware store sells in sets of 10 for $10. Not happy about the customer support at this point and time. No refund has posted at this time.
These arrive as two chairs and a table. Nice modern design, very lightweight- so this could be a problem with wind near pools. We ordered two sets, so 4 chairs. We were missing one screw! We emailed the company and will wait for response. In the mean time, we used an extra screw we had. The fabric is passes and nice. Bright color. Wheels roll, but only when you lift the feet a couple of inches, so you have to bend over to roll them around. This is different than the chairs we replaced. We could tilt them really high and maneuver them easier.
Assembly wasnt hard once you sort and arrange (and count your screws ahead of time! In fact, take the bags of screws out first to count them! It took two of us 20 mins for the first 2 chairs and table, the second set took 10 mins tops!
We are pleased with how they look around our pool. We hope they will last!
We will update with how they hold our over time.
Nice light chairs - Will update with time
Update 3: After numerous apologies and great communication via email from, we have received the screw we needed for the chair. Although it was a bit bumpy at first to get them to send the screw, we are thrilled that they have gone above and beyond to fix the issues. Check and count those screws before you take everything out of the box! Find the screw bag first! Update 2: I got a small refund to cover buying a set of screws. Now another email has come apologizing for the difficulties and they will now send the screw (entire hardware bag). Will update on this process. Update 1: We contacted the company about the missing screw and were told to go buy one at the local hardware store. They promised a partial refund as they dont have does not have scattered screws but a whole set screw bag. The hardware store sells in sets of 10 for $10. Not happy about the customer support at this point and time. No refund has posted at this time. These arrive as two chairs and a table. Nice modern design, very lightweight- so this could be a problem with wind near pools. We ordered two sets, so 4 chairs. We were missing one screw! We emailed the company and will wait for response. In the mean time, we used an extra screw we had. The fabric is passes and nice. Bright color. Wheels roll, but only when you lift the feet a couple of inches, so you have to bend over to roll them around. This is different than the chairs we replaced. We could tilt them really high and maneuver them easier. Assembly wasnt hard once you sort and arrange (and count your screws ahead of time! In fact, take the bags of screws out first to count them! It took two of us 20 mins for the first 2 chairs and table, the second set took 10 mins tops! We are pleased with how they look around our pool. We hope they will last! We will update with how they hold our over time.